Yesterday was kinda... fun. And hideous in another way.
It all started with me sitting and FINALLY fixing the setup for OBS studio and fixing a new layout in Photoshop, which turned out to be great. I found awesome features in OBS that wasnt easy enough in Xsplit or just costed more money for simple ass-shit stuff - completely free in OBS ofc.
So I posted this on twitter:
And then, my crazy ex-"boyfriend" Xsplit started going on about real bat-shit crazy stuff. Both their official Twitter account and an employee in the UK. They just wouldn't let me be! They thought I had issues with their software which was making me taking the decision to stop using it. Which actually is not the case.
BUT; I have had. Xsplit is leaking processes, using WAY too much CPU-juice and there's been too much of it - re-occurring problems that I have to fix in dll-files about constantly, things that needs to refresh, my cam is not 100% compatible with their software and it is just not user friendly in the end. These are issues that Xsplit know about and they don't intend to fix it. No settings in the world could fix this, mixed with keeping high quality video on the stream. Don't take me wrong here though. I LOVED Xsplit, for a long time. Everything was better than the old OBS, but the new OBS Studio, oh my lord, this is SO good.
I once said that "I'd rather pay for good shit, than use free crap and support people having a job/pay their salaries and so on", and I still stand for what I said. But I'd also pay(read donate) for an actual good software that is NOT created by a big company which is seeing their software as somekind of cult, and when people try to leave it - they will hunt you down with fork sticks and torches and wonder why we ever wanted to leave.
I had no idea that Xsplit could be so desperate to keep customers. I told them in our conversations that they're really not helping out when it comes to "making a good impression" and making me come back as a customer. And they went mental about it. I don't understand how they can act up like that to customers/old customers. I was wondering if they were trolling first, but this is just fricking hideous.
I will never recommend their services, software or anything else in the future. And I'll probably stick with OBS Studio for a long time.
No comments:
Post a Comment